Banff Trail Riders Store — Travel Agency in Banff

Reviews of Banff Trail Riders Store

• Natalie

  Added 2016.09.23

  We went on a magical sleigh ride with Banff Trail Riders this December - the sleigh was cozy, the driver gave a fascinating commentary about the area, and the scenery was amazing! My kids got to pat the horses at the end, which made their day. Great family activity!
• Madelyn

  Added 2015.09.02

  Booked a trip and was not giving a full refund for not meeting their minimum requirements. On top of that they referenced a policy that doesn't EXIST! I feel like this company is in the business of cheating consumers daily. They said it's in their policy but it's not on Expedia's website nor any information I was giving when I arrived. The staff Gina and Sarah were rude, condescending and equally hard to deal with. If you guys want to a memorable adventure DON'T go here, find a place that gives you the information so it's black and white!
• Emily

  Added 2015.08.10

  My husband and I booked a private carriage ride in and around the town of Banff to celebrate both my birthday and our wedding anniversary. Our driver/guide, Katie and our horse, Crockett, were excellent hosts. Crockett calmly negotiated the streets of the town with Katie providing running commentary on the town and its history. It was a great experience that we highly recommend.
• Lincoln

  Added 2015.06.23

  A really nice way to spend an hour or two. We were so lucky and got a light snow during our time. The fire, marshmallows and hot chocolate were a wonderful touch. My mom really enjoyed the horses and we all had a great time with the guide we had, I forget his name but all the staff we came across were great.
• Camila

  Added 2015.02.12

  All staff members were pleasant and accommodating. Great tour. Definitely coming back.
• Miles

  Added 2014.02.06

  P.S. The shop attendant, Kelsie, was incredibly friendly and personable providing fun conversation while Kate prepared the horse and carriage.